Contact Us
Thank you for visiting Surouriory. Our commitment is to ensure your experience with us is as delightful and effortless as the curated homeware collections we offer.
Whether you seek specific details regarding our Dining Essentials, require practical storage advice to streamline your space using our Home Storage products, or need tailored guidance on elevating your daily routine with our Bath Essentials, our dedicated support team is always available to assist you.
For questions regarding order status updates, item care instructions, or B2B/wholesale inquiries, please reach out to us using the contact methods listed below.
Customer Service & Support
Email Inquiry
- Email: support@surouriory.com
- Response Time: Our team carefully reviews every incoming message and strives to reply within 1 to 2 business days. To help us process your request faster, please include your Order ID in the email subject line.
Phone & Text Line
- Direct Line: +1 (320) 317-8799
- Service Hours: Monday through Friday | 9:00 AM – 6:00 PM (EST)
- Note: Standard messaging and data rates from your mobile carrier may apply when reaching out via SMS.
Corporate Governance & Ownership Surouriory is established on a commitment to functional quality, modern aesthetics, and transparent customer service within the home goods industry. All supply chain operations, quality control, and legal compliance are strictly managed by our operating entity:
- Company Name: Hongkong Sily Shipping Limited
- Registered Address: Room 413, 4/F, Lucky Centre, 165-171 Wan Chai Road, Wan Chai, Hong Kong
We sincerely appreciate your trust in Surouriory. It is our absolute privilege to help you craft a more refined and organized home environment.