Terms of Use

Last Updated: May 15, 2026

Welcome to Surouriory. This digital storefront and its associated services (collectively, the "Platform") are owned and managed by Hongkong Sily Shipping Limited. The following Terms of Use define the binding rules for visiting and interacting with our store. All orders placed for our home products—including items across our Dining Essentials, Home Storage, and Bath Essentials collections—are concurrently governed by our standard Terms of Purchase.

By accessing, browsing, or placing an order through this Platform, you acknowledge that you have read and agreed to these conditions. If you do not accept these provisions, please refrain from using our Website.

1. Customer Account Accuracy & Registration

When interacting with our store, you confirm that all billing details, contact numbers, and delivery addresses supplied are truthful, complete, and current. You are exclusively responsible for reviewing and updating your account details whenever necessary to guarantee smooth transaction processing.

2. Integration of Privacy Standards

We manage all customer data in accordance with our standalone Privacy Policy. Engaging with our Website, submitting forms, or corresponding with our client support team indicates your acknowledgement and authorization of our standard data handling practices.

3. Intellectual Property Ownership & Digital Restrictions

All materials published on Surouriory—including digital graphics, product imagery, brand logos, copy text, layout frameworks, and backend code—are the exclusive property of Hongkong Sily Shipping Limited or its licensing partners, protected by international intellectual property statutes.

We grant users a temporary, revocable, non-exclusive license for individual, non-commercial browsing. You are strictly forbidden from executing any of the following activities:

  • Replicating, harvesting, or repurposing store assets for commercial or competitive applications.
  • Utilizing framing structures, site mirroring, or creating modified variations of our storefront design.
  • Uploading malicious scripts, computer viruses, or intrusive code intended to disrupt our servers.
  • Deploying automated web scrapers, data-mining bots, or extraction scripts to harvest product details or consumer records.
  • Overloading or impairing our web infrastructure through intentional computational stress.

We reserve the unilateral right to block access, revoke permissions, or terminate accounts upon identifying any prohibited user activity.

4. User Content & Feedback Submissions

Any product ratings, feedback, text comments, or media assets uploaded to our store must be accurate, non-defamatory, and compliant with applicable laws. You may not misrepresent your identity or use deceptive email headers when submitting content.

By sharing submissions on our Platform, you grant Surouriory a worldwide, perpetual, royalty-free, and transferrable license to feature, modify, duplicate, and publish your content across our promotional and operational channels without obligation of monetary compensation or prior approval.

5. External Links & Third-Party Platforms

Our storefront may feature hyperlinked connections directing visitors to independent third-party websites. Surouriory does not oversee, verify, or assume responsibility for the policies, security standards, or content hosted on these external platforms. Navigating to external sites is undertaken entirely at your own risk.

6. Disclaimer of Warranties

EXCEPT AS EXPRESSLY STATED OTHERWISE, SOUROURIORY PROVIDES THIS WEBSITE AND ITS ENTIRE CONTENT ON AN "AS IS" AND "AS AVAILABLE" BASIS. WE DISCLAIM ALL WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO FITNESS FOR A PARTICULAR HOMEWARE PURPOSE, MERCHANTABILITY, AND NON-INFRINGEMENT. WE DO NOT GUARANTEE THAT PLATFORM SERVICES WILL REMAIN UNINTERRUPTED, SECURE, OR ABSOLUTELY FREE OF TECHNICAL DISRUPTIONS.

7. Limitation of Corporate Liability

YOU EXPRESSLY ACKNOWLEDGE THAT YOUR UTILIZATION OF THIS WEBSITE IS AT YOUR SOLE RISK. UNDER NO CIRCUMSTANCES SHALL HONGKONG SILY SHIPPING LIMITED, ITS EXECUTIVES, OR LOGISTICS PARTNERS BE LIABLE FOR DIRECT, INDIRECT, CONSEQUENTIAL, PUNITIVE, OR SPECIAL DAMAGES RESULTING FROM: (A) SITE INACCESSIBILITY; (B) PURCHASES AND USE OF HOMEWARE ITEMS; (C) DATA DISRUPTIONS; OR (D) COMMUNICATION ERRORS. ANY LEGAL INQUIRY OR CLAIM CONNECTED TO SITE USAGE MUST BE FORMALLY SUBMITTED WITHIN ONE (1) YEAR OF THE ACCRUAL OF THE CAUSE OF ACTION.

8. User Indemnification Obligations

You agree to indemnify, defend, and hold harmless Hongkong Sily Shipping Limited, its officers, and affiliates against any legal claims, regulatory fines, financial liabilities, or attorney fees arising out of your breach of these Terms, unlawful actions, or infringement upon third-party rights.

9. Operational Electronic Communications

Interacting with our store or sending digital messages constitutes formal electronic communication. You consent to receive all operational notices, disclosures, and transactional confirmations electronically via email or site postings, fulfilling all legal requirements for written documentation.

10. Digital Copyright Protection & Takedown Notices

Surouriory respects international intellectual property rights. If you believe your copyrighted material is displayed on our storefront without proper authorization, please submit a written notification to our team including:

  • An electronic or physical signature of the authorized copyright holder.
  • A clear description of the copyrighted work and its specific URL link on our Website.
  • Your current contact details, including full address, phone number, and email.
  • A good-faith declaration affirming that the contested usage is unauthorized.

11. Force Majeure Clause 

Surouriory shall not be held liable for failure or delay in fulfilling operational commitments if such performance is obstructed by events beyond reasonable control, including natural disasters, shipping port embargoes, severe weather conditions, labor disputes, or government restrictions.

12. Transfer of Title & Logistics Risk

Legal ownership title and the risk of loss for all purchased goods transfer to the buyer upon physical hand-off of the package to our logistics transportation carriers.

13. Governing Jurisdiction & Applicable Law These Terms of Use and any separate transactional agreements shall be interpreted and governed in accordance with the laws of the State of Michigan, United States, without giving effect to conflict of law principles. Any legal proceedings related to site usage must be brought exclusively in the state or federal courts located within Michigan.

14. Severability & Legal Transfer

Should any single clause in these Terms be declared invalid or unenforceable by a court of competent jurisdiction, that specific provision shall be severed, while all remaining terms continue in full legal effect. Users may not transfer or assign their rights under these Terms without our written consent. Surouriory retains the right to assign these Terms at its sole corporate discretion.

15. Complete Legal Understanding

These Terms of Use represent the entire agreement between you and Hongkong Sily Shipping Limited regarding your interaction with our storefront, superseding all prior written or verbal understandings.

16. Corporate Contact Information

For any questions regarding these Terms of Use, please contact our support desk:

  • Brand Name: Surouriory
  • Operating Corporate Entity: Hongkong Sily Shipping Limited
  • Registered Address: Room 413, 4/F, Lucky Centre, 165-171 Wan Chai Road, Wan Chai, Hong Kong
  • Customer Support Email: support@surouriory.com
  • Direct Phone Line: +1 (320) 317-8799